Built by Event People, for Event People
TicketQ is a founder-led event commerce technology company built to solve the real-world problems Matthew Atkinson saw across events, venues, clubs, sports, schools and entertainment organisations.
Why TicketQ Exists
TicketQ is a founder-led event commerce technology company owned by Matthew Atkinson. The platform was created to solve the real-world problems Matthew saw across events, venues, clubs, sports, schools and entertainment organisations — too many disconnected systems, too much admin, long queues, limited data ownership and missed commercial opportunities.
Too often, event organisers are running five or six different tools that don't talk to each other — a ticketing platform here, a payment gateway there, a spreadsheet for sponsorships, a separate POS for merchandise and another system for memberships. The result is wasted time, lost revenue and a poor experience for both staff and attendees.
TicketQ was built to fix this. One platform. One checkout. One source of truth — for every part of your event business.
Disconnected ticketing and commerce tools
Unified platform with single checkout
Manual reconciliation and financial admin
Automatic reconciliation and reporting
Data owned by third-party platforms
Full data ownership and portability
Long queues and poor gate experience
Fast QR scanning and digital wallets
Missed commerce and sponsorship revenue
Built-in commerce and sponsorship tools
Matthew has decades of experience across startups, software, sports, entertainment, event management and digital ticketing. He has worked with professional and community-level sports organisations, venues, event organisers and commercial partners across Australia and the United States.
TicketQ reflects that experience: a practical platform designed for real event operators, not just software buyers. Matthew built TicketQ because he couldn't find a platform that solved the complete problem — so he built one that does.
The result is a platform that understands the day-to-day reality of running events: the pressure of gate day, the complexity of reconciling multiple revenue streams and the challenge of delivering a great attendee experience while managing a thousand moving parts.
How We Work
The principles that guide every product decision, every support interaction and every commercial relationship.
Built for Operators
TicketQ is designed by someone who has run events, not just built software for them. Every feature exists because it solves a real problem organisers face every day.
Data Ownership
Your attendees are your customers. TicketQ gives you full access to your data — no lock-in, no sharing, no surprises. It's your platform, your brand, your data.
White-Glove Support
We don't just hand you a login and wish you luck. TicketQ provides hands-on setup, staff training and ongoing support so your team can run great events with confidence.
Outcomes First
We measure success by your results — more revenue, less admin, faster queues and better experiences. If the platform isn't delivering that, we want to know.
Integration Not Complexity
TicketQ is designed to replace tools, not add to them. One platform. One checkout. One source of truth — so your team can focus on events, not IT.
Built in Australia
TicketQ is an Australian company serving Australian event organisers, venues and clubs — with deep understanding of the local market and its needs.
Ready to modernise your event business?
Book a TicketQ demo and see how one platform can power ticketing, commerce, payments, sponsorships and event operations.